Mashreq announced on Sunday that it has expanded its debt counselling service to Abu Dhabi after helping more than 5,000 customers in Dubai.
Mashreq Assist, which offers tailor-made financial solutions to help Mashreq customers ease financial problems, is now available in the UAE capital, the bank said in a statement.
“The expansion of Mashreq Assist to Abu Dhabi comes from our vision to be more accessible and convenient for all our customers. The overwhelming response received from the initial launch of the service in Dubai has encouraged us to take it further and to reach out to the capital,” said Douglas Beckett, head of Retail Banking, Mashreq.
To date, the Dubai branch of Mashreq Assist, which was launched in September 2009, has offered assistance to more than 5,000 individuals, and SME’s.
The bank said customers approaching the service will be able to liaise directly, and confidentially, with a counsellor to discuss any financial troubles.
